Good Will Hunting came out TWENTY-NINE years ago. I grew up outside Boston and I was about Will’s age when it was released. I took home economics in high school with one of the kids who Matt and Ben fight,

I dare say that most people here on LinkedIn have never heard of Zelma Calhoun. And it’s a shame, not only because the name Zelma Calhoun is pure literature and belongs in everyone’s vocabulary, but mostly because of what she

About twenty years ago, when the TV program “Mad Men” aired for the first time, I was enamored. I had always found previous eras more interesting than my own, and I had the fedoras and spats to prove it. To

Before a customer opens a support ticket. Before the on-call phone rings at 3 AM. Before anyone posts about it. Something already went wrong, and for a while, nobody knew. That gap, between when a problem starts and when a

Texas paused nearly 50 GW of datacenter grid connections this month, not because the power didn’t exist, but because operators couldn’t produce basic consumption data on request. That’s an observability failure, and it’s coming to every state building AI infrastructure

A GPU fleet averaging a healthy-looking 45% utilization can still be half maxed out and half sitting idle. The average doesn’t lie exactly, but it doesn’t tell you the one thing you need to know: which half is which. That

Rack density has moved faster than the monitoring built around it. A rack designed for 5 to 10 kilowatts five years ago is now expected to carry 40 kilowatts or more today. Power, not floor space and not network capacity,

AI platforms will become essential production infrastructure. That makes observability, resilience, and accountability more important, not less. Last week, Anthropic’s platform saw elevated errors across multiple models for a stretch of the afternoon. By its own status page, the impact

An operations agent needs more than a model and a tool list. It needs identity, scope, evidence, approval, audit, and a rollback path. Each one is really a form of trust. When people talk about AI agents in infrastructure, they

The models are capable of helping. The harder question, the one that decides this market, is whether enterprises can trust them near production infrastructure. For most of the past year, the conversation about AI in operations has been a conversation